Khashmere - Human-first Data Platform

For MSPs: Elite, fractional AI & data services for your customers' hardest business problems.

We handle the architecture, AI orchestration, data engineering, and training for your team. You stay at the center of every customer relationship — and grow account revenue with services that demonstrate you can offer higher-value AI & data services.

Book a free 30 min opportunity assessment

Your customers are ready for a strategic AI & data advisor.

The AI conversation and prototypes are already happening inside your customer accounts. They’re trying to figure out what’s worth their time, what is not, and where to begin. The risk is that if you can’t guide that conversation credibly, they will turn to outside advisors.

WHAT KHASHMERE SOLVES FOR

We help MSPs build the internal data and AI foundation first, so they can create real business outcomes for customers and stay at the center of the relationship.

Your traditional MSP revenue is flattening. Your margins are getting squeezed.

Your customers expect more, competitors are moving faster, and commodity services are harder to defend. Growth now depends on offering higher-value services that make you more strategic, more profitable, and harder to replace.

WHAT KHASHMERE SOLVES FOR

We help MSPs turn AI and data services into new revenue streams — so you can grow account value, protect margins, and compete beyond commodity support.

Five deliberate steps.

Understand

Map the strategy, challenge, and opportunity.

Train

Level-set the team before anything is built.

Design

Bold but pragmatic. Repeated until right.

Execute

Pick the highest-impact tasks to start. Build with Fabric, Claude, and existing data.

Measure

Surface results, celebrate wins, plan ahead.

We're not introducing something unproven. We're activating best of class AI & data platforms.

MICROSOFT FABRIC

Fortune 500 companies rely on Microsoft Fabric for analytics and insights. We connect your existing vendor systems into Fabric — cleaning your data and surfacing the reporting your team needs to understand what's driving the business.

CLAUDE BY ANTHROPIC

AI is only as useful as the data underneath it. We help you understand what your data can actually answer — then Claude does the reasoning, so your team gets clarity instead of more noise.

Practical operators behind the strategy, systems, and delivery.

Mark Clancy

Co-founder

Mark has 25+ years of data engineering & analytics experience. Before founding IGENO, he worked at both Accenture and TELUS. Much of his work has focused on leveraging data to transform organizational processes - and measure the results. He has an Electrical Engineering degree from the University of Victoria and an MBA from Ivey Business School at Western University. He has also served as an Adjunct Professor at the University of British Columbia.

Linh Phan

Co-founder

With experience working in high-growth startups including Brex (acquired by Capital One) and Clio, Linh focuses on the operations and data infrastructure that growing companies run on day-to-day. She designs practical AI systems that improve visibility, reduce manual work, and make execution easier. She has a Computer Science degree from the University of British Columbia.

Make AI your next managed service.

A free 30-minute session on your AI opportunity — what to build, what to sell, where to start.